On March 17, 2020, we made the decision to close our office lobbies to our customers, no walk-in service will be available. We made this decision in response to the COVID-19 advisory issued by the CDC. Our offices are both equipped with lock boxes for payments and documents that are unable to be processed electronically.
We will be open during our normal business hours; Monday through Friday from 9am to 5 pm. We strongly encourage you to use our website’s 24 Hours Service Center for routine payments or report a claim during non-business hours. Our entire staff is here and ready to assist with your insurance needs via phone, email, chat, and text.
We will reopen our office lobbies as soon as it is safe to do so. Thank you for your understanding and patience while we do our part in slowing the spread of this virus.
Emails for all staff are under Contact Us on our website
Call Us Direct:
860-886-5498 Norwich office
860-774-8549 Dayville office
Text us: 860-786-4085 (your cell phone needs to be on file)
Dayville Office
860-774-8549
Norwich Office
860-886-5498
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