Blog

Made a Mistake with a Customer? Here’s How to Rectify the Situation

While all businesses wish they could operate without any blemishes on their record, it’s just a simple fact that mistakes do happen. Issues with customers can arise at any moment, so having a game plan...

How to Professionally Handle a Dispute with a Client

When a new business relationship is created, one thing that may not be factored into planning or outlook is the potential for conflict to arise between business partners. Client conflicts and problems within a project...

What Causes Professional Liability Insurance Claims?

Small businesses of all kinds are sued every year over mistakes made. These could be intentional or, in most cases, unintentional. In fact, the U.S. Chamber Institute for Legal Reform reported that 43 percent of...