I just want to send you an email thanking you for your assistance this morning on filing my claim in a quick hassle free manner. I just want to let you know that every time I have had to deal with you on an insurance related issue that you have been very pleasant and have always gotten back to me promptly, whether it is for a major issue or just a question related to one of my policies. In closing I would like to say thank you again for your assistance with my insurances needs and that you are a very good representative of the Byrnes Agency and the services that you and the company provide to their clients.