Mistakes to Avoid During the Holidays

You have a busy month and want to avoid mistakes during the holidays to prevent liability for your business interests. Staying focused on work during the holidays can be challenging for everyone. As a business owner, you must prepare for distracted employees at a time when product demand may be high. Mistakes made during the workday can be costly if a client files a claim against your company. Errors & omissions insurance protects your business by providing liability coverage for professional errors.

What Is Errors & Omissions Insurance?

E & O insurance covers judgments against you and associated legal fees. This professional liability coverage safeguards your business and workers against negligence claims. It protects your company when someone files a lawsuit accusing you of making an error or omission in your services.

What Are Some Common Mistakes to Avoid During the Holidays?

With some guidance, you can create a strategy that minimizes the potential for costly errors during the busy holiday season. Avoid the following mistakes to give your patrons the best possible service and prevent lawsuits.

Starting Late

Preparing for a more significant influx of business requires planning. While you may think of the season as beginning at the end of November, people typically begin holiday shopping and activities before that. Have your promotions calendar finished well in advance, so you have everything ready when business picks up.

Running Low on Inventory

You want to avoid getting caught with insufficient supplies or stock. Analyze your historical data from previous holiday seasons to help you identify what you will need. Contact suppliers to know when to order for timely delivery. Take regular audits of your inventory to ensure you have what you need. Also, plan what to do with excess inventory or how to handle depleted supplies.

Understaffing

Negative customer experiences can affect your business long after the holiday season. If your staff feels overwhelmed, they are more likely to make mistakes and provide poor service. You may require additional employees to handle increased customer volume and avoid overworking your team.

Ignoring Stress

It is vital to try to keep the holiday spirit at work. Be proactive about managing stress for you and your staff. Make breaks and time off non-negotiable. Ensure each team member gets adequate downtime in a way that works for your company. Help establish and maintain a positive work environment to maintain productivity. Give employees something to look forward to by planning a holiday party.

How Does Errors & Omissions Insurance Protect My Business?

During a time when everyone is busy at work and in their personal lives, people can easily make expensive mistakes. This kind of professional liability coverage covers the following:

  • Oversights or errors that affect your customers
  • Negligence
  • Breach of contract
  • Failure to meet deadlines
  • Not meeting your standard of care

Actively addressing potential concerns during the busy holiday season can prevent possible legal claims against you. However, human errors are inevitable, making errors & omissions insurance necessary for managing your risk.

About Byrnes Agency

At Byrnes Agency, we offer insurance solutions that can be tailored to meet your specific needs. Whether you’re looking for personal policies or commercial coverage, we have the right coverage for you. To learn more about our products, contact us today at one of our two locations.

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Dayville Office

Phone: (860) 774-8549

394 Lake Rd

Dayville, CT 06241

United States

info@byrnesagency.com

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Phone: (860) 886-5498

6 Consumers Avenue

Norwich, CT 06360

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